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What Can Oatmeal Group Offer At Management Levels?

You might assume that people who have reached middle and senior management levels might not require training.  After all, haven’t their skills sets and excellence in their individual fields got them where they are today?

In one respect you are correct.  Yet the demands placed on Managers extend far beyond simply being great at their jobs.  It got them there, but does not necessarily equip them to tackle the redefined relationships they have with staff, customers and the business in general.

Passive management and inspirational management are polar opposites.  You have probably experienced both types during your career.  We certainly have, when we were directly employed as senior corporate Managers ourselves and amongst the clients we now work with. 

Our management training courses incorporate whatever aspects of management development you need them to.  Popular courses often closely focus on:-

•    Customer Relationship Management
•    People Management
•    Personal Development

Remember that your Managers are the beating heart of your business.  You have entrusted the internal and external reputation of your business to them.  They can make you or break you.

Whether your management issues are inward or outward facing, our management training courses are bespoke to presnt your key players with forward paths...  paths towards your business’ enhancement and increased success.

Why Should Businesses Place Importance on management training?

Being a competent and efficient worker does not automatically qualify you to be a competent and efficient Manager.  Furthermore, modern businesses evolve at a fast pace.  Even Managers who have fined honed their skills need to ensure that they can evolve as their businesses dictate.

Your Managers need to be multifaceted in order to manage and direct your business – just going about your business isn’t management.

Oatmeal Group management training courses are not about teaching Granny to suck eggs.  They are specifically designed to address issues experienced at management level.  By addressing their issues, Managers are empowered to get on with doing what they already do well even better! 

Just as importantly, our management training courses impact positively beyond just your Managers who attend.  The results are beneficial to your staff and also to your customers.  They are therefore also ultimately beneficial to your business.

We help inexperienced Managers to change their mindsets from staff member to boss.  We also help experienced Managers to identify and eradicate their weaknesses by putting in to practice the leading edge management thinking we share.

If your Managers aren’t important to you, then your business isn’t important to you, so management training definitely won’t be important to you!  If this is the case, then the Oatmeal Group isn’t for you.  But we don’t think that’s so.

What Types Of Managers Do Oatmeal Group Train?

The simple answer is that we train all types of Managers.  Yet that’s a sweeping generalisation.  All of our management training courses are tailor made to meet the real time needs of our clients.  Therefore they are often purpose built to target generic management issues, specific business issues, or particular management roles.

To offer a little more clarity, many of the courses that our clients request of us address a single issue, or a combination of issues, relating to:-

•    Assertiveness
•    Change Management
•    Customer Services
•    Executive Coaching
•    Project Management
•    Negotiation
•    Time Management

For example, if you are about to unleash major business changes on your unsuspecting workforce, a change management course can be designed to meet your individual set of circumstances.  

Dependent upon these circumstances, we might recommend a combination of assertiveness, change management and negotiation modules for your Managers.  Noteworthy point – by negotiation, we are referring to conflict management rather than financial negotiation!

Say your business has suffered an unexpected upturn in customer complaints and lost accounts.  A customer services course will help you and your Managers to get to the heart of the issues and action plan your way to significantly improved ‘customer centricity’.

Executive coaching, on the other hand, is about helping individuals to overcome their own specific issues through one-to-one mentoring.  This is nothing like a ‘naming and shaming’ procedure.  We are not necessarily referring to the singling out of a Manager who has consistently missed targets and been deemed an ‘intensive care’ case!

On the contrary, it is often about helping Managers to do what they don’t really want to do, so that they can do what they really want to!  It’s a highly effective and inspirational collaboration between an appropriate Coach and a Manager.

It might be enlisted in preparation for a major promotion, or if a Manager has a specific set of issues within their department or team.  It might interest you to know that executive coaching is very leading edge in the United Kingdom.

That’s what the Oatmeal Group’s management training courses are all about.  Not just big talk and waffle!  Not just a bunch of hand outs and a couple of role plays!  Leading edge training that gives your Managers and your business competitive edge – that’s our business.  Why shouldn’t it be your business, too?

Can Management training courses Truly Be Problem Solving?

Indeed they can!  In fact, if you’re using a training provider that hasn’t tangibly helped you to solve your problems, you’ve been going to the wrong place!  Where’s the logic in churning out a fancy sounding course that doesn’t constitute anything more than a day out of the office?

Going back to where we started about our management training courses, we can give you a definitive insight in to exactly what solutions we offer to your very own set of management problems.

•    Problem = Customer Relationship Management
Solution = providing outstanding customer service, improving existing customer service standards, customer service over the telephone, diffusing difficult situations, effective marketing for existing customers and prospects
 
•    Problem = People Management
Solution = empowering through change, managing staff performance, resolving workplace conflicts, managing project teams, building teams

•    Problem = Personal Development
•    Solution = leading inspirationally, asserting authority appropriately, managing time, presenting, direct selling and managing direct sales teams, networking for business, managing conflicts

We understand that your management issues are different to anyone else’s we have ever worked with.  We wouldn’t expect it to be any other way.  That’s why no two management training courses we deliver are ever the same. 

That’s why Oatmeal Group management training courses are problem solving hard workers compared to off the shelf courses you might have wasted your money on. 

•    Problem = Management Training Courses That Don’t Solve Problems
•    Solution = Oatmeal Group management training courses, tailor made to address your management issues and to make tangible differences, not money for old rope serving little purpose.

How Does Oatmeal Group Do What They Say They Do?

We deliver what we promise for two very good reasons:-

1)    Because of you – from the offset, we need you as much as you need us.  We soak up as much information as you can give us about why you need us – your past history, current position and concerns for the future.  We need to know about the roles held by your Managers and the issues they are struggling to resolve.

Without you, it would only be a one way street.  We deliver your required results when it’s a two way collaboration.  We’re not asking you to do our job for us.  Simply to help us to help you and your Managers.

2)    Because of us – there’s nothing wrong with blowing one’s own trumpet occasionally, so we will take a moment to do just that!  We are all ex senior Managers who have held roles at blue chip companies.  However, we don’t just make our living by talking about what we used to do.  We remain at the cutting edge of management training courses, as we now teach at business schools in the UK and America.  We’ve done it ourselves in the past, yet are also involved in influencing the future.

The insight you allow us, coupled with our experience and expertise, can be a winning combination.  Our management training courses are lively, interactive, practical – and results driven.

They are none of the above until you start the ball rolling.  When you do, an initial free consultation will be arranged at your convenience.  We look forward to not only telling you what our management training courses can do for your business, but providing you with the evidence afterwards.