management training

Oatmeal has a breadth of experience in delivering management training for aspirational and inspirational managers,and teaches at several prestigious US and UK business schools as part of executive MBA programmes, ensuringOatmeal courses stay at the forefront of current management thinking and market needs.

The following represent our core training capability. This list is not exhaustive and we thrive on the development of new courses to our clients needs.

Personal & People Development

• Career planning
• Developing people
• Leadership
• Facilitation Training
• Confidence / Assertiveness training
• Time management
• Communication skills / Presentation training / Sales management
• Social and business networking
• Stress management
• Managing change
• Train the trainer

Customer Relationship Development

• Customer service
• Telephone skills
• Defusing difficult situations
• Providing exceptional service

Legal responsibility of diversity Management

• Equal opportunities
• Race awareness
• Disability awareness
• Age discrimination
• Gender & Equality
• Welsh language
• Religion and belief

Managing the Business

• Maximise yourcustomer relationships
• Empower people through change
• Diversity in the 21st Century
• Recruitment & retention strategies
• Business innovation and creativity

Performance through people

• Trust, integrity and forward planning
• Successfully resolve conflict
• People skills for successful projects
• Team building

Many of our clients pick and mix several coursesas part of an ongoing development programme, if you have a specific need and don't see a course listed, please give us a call.

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