Home > Training courses available
Oatmeal Courses
Oatmeal has a breadth of experience in delivering Management training for aspirational and inspirational managers. Courses can be run from 1-8 hrs, alone or as part of a management development programme. Course sizes vary from 1-1 coaching through to several hundred, you advise us on what suits you best.
The following represent our core training capability, the list is not exhaustive and we thrive on the development of new courses to our clients needs.
Performance through people
Recruiting high performance teams
Programme aimed at managers who want to see a consistent standard of interview. This relates to how decisions are made, how personal bias is managed and minimized through self-awareness and how feedback is given to candidates.
Managing for the first time
An engaging and practical programme tailored for your new managers or managers with little formal development. Covers the role of the manager, motivation and delegation, managing teams, resource management, handling difficult people and developing staff.
Hugely popular and practical programme employing a full day workshop for those who want to improve team communication, hold more productive meetings, generate new ideas and solve problems faster.
Sales, laying solid foundations
Full day workshop for all employee levels. A great concise introduction to the process of sales and key skills to get results.
Thinking and Delivering Big
Making Creativity Work - Identifying creativity, creativity blocks and models for creativity – Creativity doesn’t stop at having ideas. This programme focuses on powerful thought processes and models for creating ideas and turning them into reality.
Personal and People Development
Presentation skills - Introduction
Full day introductory programme for those who have little or no experience of public speaking. We look at motivational needs of the audience, structure and what exactly makes a memorable presentation.
Presentation skills - Advanced
Aimed at those who have a basic understanding of public speaking, this advanced course looks at how to deal with difficult audiences on topics like writing an effective speech, raising finance, shareholders meetings and how to deal with the media.
Negotiation skills training
Learn the six key elements for effective negotiation, questionning strategies, defensive positioning and how to deal with conflict.
Developing people
Full day hands on workshop which lays the foundation if coaching and mentoring, and getting the best from your team.
Confidence and Assertiveness
This full day training course defines and understand the elements of confidence and how we can use this understanding to demonstrate assertive behaviour in our personal and professional life.
Stress management
Full day course to examine the effects of stress in the workplace and home, and effective management strategies to minimise the effect of stress. – This programme is designed for all levels of staff and is highly practical to deliver high levels of performance using clear fundamental models.
Time management
Full day programme to learn how to effectively prioritise, delegate and assert yourself to manage your time effectively.
Full day workshop to look at coping models to help you manage change at work and in your personal life.
Customer Relationship Development
Customer Service
State of the art training programme tailored to your needs. Focused on improving confidence and competence when dealing with customers inside as well as outside of the organisation resulting in real value for your team and customers.
Defusing difficult situations
Through case study and role play, this module shows to be assertive without causing conflict, and how to manage difficult situations before they become aggressive.
Providing exceptional service
We are beginning to take good service as standard, but exceptional service is an area that few organisations have yet to master. This module looks at the psychology of exception, what makes us over deliver and what we can do to better our service provision.
Maximise your customer relationships
Aside from chasing payment and sending Christmas cards, few companies have any interaction with their existing clients, yet spend a fortune trying to attract new ones. This module looks at when and why you should interact with your clients, and why sometimes its good practice to fire your worse clients.
Marketing your way to success
All successful companies spend time on marketing and market analysis, yet market planning is often seen as a confusing and difficult task. This module examines the role of the marketing plan, and how we can effectively market across multiple channels without breaking the bank.
Empower people through change
Few people like change, yet to progress in an ever changing environment is key to success. This module looks at how individuals and teams can be created to embrace change without micro managing.
Recruitment and retention strategies
This module looks at the lifecycle of an employee, and how through good recruitment, goal setting and regular appraisal, we can create an environment that allows our employees to develop and succeed.
Next steps:
All of our courses are delivered around the needs of your business. Decide what format, how much time you'd like the course to run for, and what learning outcome you need, then contact us by clicking on the following link or call us on 0843 289 1249 to discuss your requirements.
Our new book on why presentations fail
Why do over 80% of business presentations fail? this new book takes an insightful look at why we have to endure so many dreary presentations.
Testimonials
Working with Oatmeal opened our eyes to the many pitfalls of poor presentations. In accessible language, they showed us what to do, and what not to do, and gave us a series of practical guidelines and tools to ensure we inform, educate and inspire our audiences.
Oatmeal’s commitment to providing a first class service to its customer has been second to none and I have been extremely pleased with their openness and commitment to understanding the needs of Equalities training in relation to Business Support in Wales.
Since working with the Oatmeal team our staff have increased their productivity but more importantly their confidence and self worth has really improved. The business has benefited in financial terms with increased revenue coming into the club as a direct result of adopting the Oatmeal way of working.
As a company that has benefited from Oatmeal’s marketing consultancy I can say unreservedly that they are second to none with regard to their knowledge, flexibility, good advice and strong management.
Oatmeal opened our thoughts and got us to work in a new, better, more exciting way. The results for the business have been beyond our expectations. Our sales presentations are now twice as effective as before. We now regularly work with Oatmeal to ensure we don’t lose the edge.
The level of service has just been outstanding and John’s wealth of knowledge and experience has just shone through. The Oatmeal group not only come up with great ideas but work very closely with you to implement and evaluate them.
From the outset, the Oatmeal Group,has enlightened our views on what marketing really involves. I would not hesitate to recommend the Oatmeal Group and as a company, we are looking forward to a long and fruitful business relationship with them.
The Oatmeal Group came highly recommended to us. Their direct approach and commitment gave quick and tangible results.
John Davies of The Oatmeal Group has delivered a number of training workshops on 'Creating Presentations with Impact' for WIBF. These workshops tend to be hugely successful with an attendance of approximately 70, these events were very well presented and exceeded my expectations.
Tel: 0843 289 1249 Email: info@oatmealgroup.com